Ruby Red
Have a question ? We are here to help.
Our customer support is available monday to friday: 8:30-16:30.
Average answer time: 24h
Where do you ship?
We ship to Belgium, Italy, France, Netherlands, Germany and Spain.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
How long does the nailsticker stays on the nail?
The stickers stay up to 3 weeks on the nails if you apply all steps correctly.
Why are my nail stickers lifting on the sides?
There are different possible reasons:
1. Please make sure that you followed all the steps correctly.
2. Make sure there is no oil on the fingers and nails before applying. If needed wash your hands in between removing the previous set and the new set.
3. Push very good on all the sides before hardening the nailsticker.
4. Choose the right size. if you hesitate between 2 sizes, take the smaller one. If the sticker touches the cuticle it will lift faster.
5. The nailstickers were applied outside in the sun. The sunlight will harden the stickers before applying.
Why are my nails damaged after removing the nailstickers?
Be sure to use enough cuticle oil. After lifting the sticker a little bit, add more under the sticker.
Any question?
If you have questions, don't hesitate to send us an email to hello@rubor.be